Monday, April 21, 2008

Innovative Uses for Vending Machines in Japan

Japan leads the world in many important areas, including sporting more vending machines than any other country in the world, with one operating machine for every 23 citizens. While there are vending machines that sell everyday items you'd expect to find, like canned drinks or Pocky, it's not hard to find machines offering frozen ice cream or 5 kg bags of rice, as well as machines that sell cigarettes and beer when you slide your drivers' license in for verification. The other day I was walking around our city trying to find a shop that would give me change for a 10,000 yen note, but I wasn't having any luck since there were no regular shops near where I was. I happened to walk past our city's Passport Center, the place where Japanese citizens in our city go to order a passport, so I ducked inside to ask if they could make change for me. The lady at the counter just shrungged, gesturing to a vending machine that stood behind me, and I knew I was out of luck: the Passport Center, like many businesses, used a vending machine that dispensed tickets that could be traded for the various services they offered. This allowed the office staff to completely avoid dealing with cash, which no doubt made their operations safer and more efficient, since all the cash was stored safely inside the ticket vending machine, which could only be opened by the armored car drivers who came to empty it every day. You also find these ticket vending machines at restaurants quite often: just insert your 500 yen, hit the button for "curry rice," and give that ticket to the waitress, who never needs to touch money herself.

7 comments:

Robert Seddon said...

I wonder what such businesses do when the machines break down. There are a few places in the UK, mainly university campuses I think, with vending machines for computer supplies; the one at my university couldn't complete a transaction for some reason and then failed to refund my debit card account. The company was very good about it, but it took a week to sort out the refund; that's the last time I try to buy a USB hard drive from a vending machine. I'd certainly be nervous about having a business reliant on one and the staff unable to open it.

Peter in Japan said...

Hm, haven't seen a credit card based vending machine yet. Usually it's done by cash, and vending machines (usually) take 10,000 yen notes, the equivalent of $100 bills. They're quite handy to have around. Our rural liquor shop basically lives from the income in the vending machines outside the shop.

PeterD said...

Reminds me of some vending machine issues I have had when in Japan.

One was at the school I went to, when they changed from winter mode to summer mode (so hot drinks were replaced with cold drinks). I was so used to just going and buying my Royal Milk Tea that I didn't notice the tsumetai label that replaced the below the attakkai label (BTW - why is it あったっかい, instead of あたたかい?).

Another time was when I went for ramen at a store that had the vending machine. I couldn't read the kanji names, so I chose based on price (chose one of the more expensive ones - 700-800 yen). Figured this would give me more meat and veggies. The woman behind the counter said something about 3 people, which I understood when it arrived - it was about the size that 3 people would eat.

Chocolate Whore said...

I've heard about this to some degree.
I probably would like the idea of a vending machine for various products and services.
(And those gachaman(?) machines sound like a nice way to build up ones figure collection! :D )
But I guess it doesn't help a whole Hell of alot when you have a large currency bill that you would like to break.
Well, you can't have everything...

Peter in Japan said...

Peterd, あったかい is just a warmer, fuzzier way of saying warm. Feels like "toasty" somehow ^_^

Chocolate Whore, pretty sure you mean gashapon, which are the capsule toys. Gachaman is a team of science ninjas...But they are fun to buy stuff from. I once saw -- I am not kidding -- a series of Ultraman toys in capsules, one of which was Ultraman being crucified on a cross. Woah...

ice machines said...

Everyone loves ice cream, so everyone should also love ice cream vending machines!

ice machines said...

Everyone loves ice cream, so everyone should also love ice cream vending machines!