
Monday, September 29, 2008
Japanese Office Spaces
In the movie Tron, there's a great scene where you see this sea of cubicles going on forever, an extremely prescient visual for 1982. I'm pretty sure most people wouldn't look at that part of the film and say, "Wow, that'd be a great place to work!" but in Japan, that might not be the case. Japanese offices are nearly always open, with desks lined up in rows or facing each other so that the only privacy workers have at their desks is whatever reference books they can manage to stack around themselves. Before starting J-List I worked in the local City Office as a "Coordinator of Internationalization," helping to provide various services to foreigners in our city, and it was a rather unnerving experience, working in a room where 30+ people had a direct line of sight to me at any moment. Larger organizations use the open floor office model, too. Once I visited one of our distributors (Tohan) and was surprised to see the entire company working in one cavernous space with rows of desks and hundreds of people buzzing about, without so much as a cubicle wall to hang a Dilbert strip on. One interesting aspect of this open approach to workspace-building is that the bosses are in the same space as their employees, although usually with their desks set in a special location so they can oversee the employees attached to them. At least, working in this way adds a layer of transparency and democratization to the company as a whole, even if it wouldn't be much fun to work in.


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7 comments:
J-List, incidentally, is a normal Japanese office, with everyone in one big island working. Makes it easier to talk about stuff.
hmmm, I've never had a desk job. I stand between two machines weighing 15,000 kilograms, so there is some privacy.
At the moment, I'm at a large corporation, and the layout is much the same as your photo, only a larger sea of desks. I wonder when Japan will discover ergonomics.
At my company we have 3 types of offices.
1. Private offices. (Management and up).
2. Double offices. 2 people share an office, sometimes management level if they work together.
3. Bullpens of 3-10 workers. Facing desks. Sometimes different disciplings, sometimes doing similair work. (Like finances, data management etcetera).
I prefer the bullpen option, but my current position offers me a private office with 2 desks (one for guest) which is nice as I can lock the door if I really want work done.
To give you an idea of the company we have 12K+ employees and we are an international industrial service provider.
Interesting comparisons. After I did my post, I came down here to Tokyo (I'm in a hotel room in Ueno now) that was a very "creative" company, lots of Macs and designers. The desks were long rows that had short partitions, only chest high. So more as psychological barriers than anything, but better than some I've seen. Personally, I like the all-together system, and would work that way if I could. I always have problems calling out to J-List staff from inside my office (I am de boss ^_^) and not being heard.
My previous company was a design firm and we had a bit of a mix. We had transparent glass cubicles with holes in it. This combined with the clean desk policy (each designer had 1 24 inch iMac with EVERYTHING wireless, so there was 1 cable going to it (power) (tablets excluded).
This gave the impression of privacy but still transparency.
It reflects culture.
In the West, work is something you do in a solitary way, at your desk, with your back turned to those around you. Socialising and chit chat is seen as a waste of company time--if you really must talk to each other to be productive, there's a strange creature called a "meeting".
In Japan, the social chit-chat IS work--part of keeping an environment of harmonious productivity. Turning your back on everyone else is UN-productive, it seems. And meetings are just to make everyone feel better. Turning your back on each other in order to work is unthinkable. It's just not how work should be done.
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